The prize was awarded following the survey on the satisfaction and quality of service offered by Italian companies, which involved 1616 companies from 158 different sectors and collected 265,000 opinions of end users on the assistance received. The results of this survey, which rank La Nordica-Extraflame in first place in the Stoves and Fireplaces sector, were published in Affari&Finanza di La Repubblica, media partner of the German Institute of Quality and Finance.
Our Group has always believed and invested in the training and updating of its assistance network in order to always guarantee a quality service to our customers. A commitment recognised and rewarded also this year by your satisfaction, which is the most important prize for us.
Thanks to all of you who, for the second time in a row, have chosen our warmth. In all senses.